Privacy Policy

Last modified on: May, 2022

Privacy Policy

Mobilicom (the “Company”, and also in this policy “we”, “us”, “our”) respect your privacy and take your personal data seriously, please read the following to learn more about our Privacy Policy (“Privacy Policy“). This Privacy Policy applies to Mobilicom website (the “Site“) and related services available therein (the “Services”).

This Privacy Policy is intended to explain how we collect, use and otherwise process information collected from users (“Users“, “you“) through the Site and during the provision of Services. This policy is a part of the Terms  and is incorporated therein. Capitalized terms used in this Policy but not defined herein are defined in the Terms.

Data privacy is important to us. This means that we process data with due care, while adopting and combining industry standard data collection, storage, and processing practices with security measures to protect against unauthorized access, alteration, disclosure, or destruction of a User’s personal information and always in accordance with applicable data protection laws.

  1. What Personal Data We Collect (“Personal Data”)
    We may collect different categories of personal information depending on your activities on the Site. For example, we may use technologies like cookies or receive use data from software running on your device. In addition, when  ordering, filling out content forms or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, country and city of residence, Company name and information you include in your communications with us.
    1. We also anonymize and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving the Site, and developing new products and services. Such anonymized information includes technical information transmitted by User’s device regarding the hardware specifications (e.g. operating system type, version and device) and language preferences, as well as User’s country.
    2. You are not obligated to provide us with any of the above information under any applicable law. However, we will not be able to operate the Site and/or provide you with the Services or part of them, as applicable, if you do not agree, or if you withdraw your consent, or request to object (all as detailed under section 8 with respect to your rights) to our processing of these data items. Therefore, if you do not agree to us collecting the above Personal Data, please do not use the Site or Services.
  2. Cookies & Similar Technologies
    A cookie is a small text file that is stored in your web browser that allows Mobilicom or a third party (such as third-party service providers) to recognize you. Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires, or you delete your cookies.

    Cookies that we may use can generally be categorized as follows:

    Necessary Cookies: These cookies are necessary to load the website or to allow users to use website’s certain features.

    Analytics Cookies: These cookies track information about how the website is being used so that we can make improvements and report on our performance.

    Preference Cookies: These first party cookies store your website preferences.

    Marketing Cookies: These are usually third party cookies by advertising platforms or networks in order to: (i) deliver ads and tracks ad performance, and (ii) enable advertising networks to deliver ads that may be relevant based upon your activities.

    We may use additional tracking technologies to help understand user activities and preferences. For example, we use cookies to help us remember your browsing history and improve performance and user experience. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
  3. How We Collect Your Information
    We collect Personal Data Directly: from Users- when they register on the Site, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, enter information on our Site, provide us with feedback on our products or services and through their continuous use of the Site. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services
  4. How we Use Your Information
    Here  is what we do with your Personal Data that we collect as described above:
    1. We use all of the above personal data to operate, maintain, and provide to you with the Site eatures and functionality and to provide you with the Services as requested by you.
    2. We use your information to send you emails with regards to your operation of the Site (e.g., account verification, notify you of changes/updates to features, credentials change, technical and security notices), as well as to send you marketing communications (please see more details regarding this under “Marketing Communications”).
    3. We may use the above information to respond to your requests and messages, including with respect to your rights as data subject, as well as to initiate contact with you on issues related to the Site or Services or support and maintenance issues.
    4. We may use the information you provide to allow certain functions to perform as intended.
    5. To prevent, detect and fight fraud or other illegal or unauthorized activities
    6. We use anonymized, aggregate data, in order to gain insight on how you and other users use the Site and Services and try and improve our Site and Service, as well as to plan our marketing and advertisements.
    7. To ensure legal compliance – from our side (to legal requirements that apply to us and to our obligations under the Terms) and from your side (Compliance with laws applicable to you and with the Terms)
    8. We will not use your Personal Data for any personal profiling and automated decision making based on such profiling.
    9. We limit access by our employees to your information only to those who were specifically authorized by us to access your information, as part of their job description.  
  5. Our Legal Bases for Processing:
    With respect to such activities we will conduct as Controllers, we will only process your personal information where we have a legal basis to do so.

    The following are the legal bases under which we process your information in the manners specified above:
    1. Performance of a contract to which we and you, the data subject, are parties. Many of the uses described above are actions that involve processing of your information in order to meet our undertakings to you and respond to your requests and indications within the Services.
    2. Legitimate interests: We may use your information where we or our customers have legitimate interests to do so. For instance, we analyze users’ behavior on our services to continuously improve our offerings, and we process information for administrative, fraud detection and other legal purposes.
    3. Consent – some of the information you provide is based on your consent and will to provide it. In addition, we may ask you from time to time, through the Service or Site interface, to provide your consent for specific uses (for example, to add you to our newsletter or send marketing communications to you in case we have never had any commercial relations regarding the products or services subject matter of such communication).
  6. How we Share Your Personal Data
    1. No Sale to Third Parties. We do not, and will not, sell any of your personal data to any third party for advertising, marketing or any other purpose – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
    2. Service Providers. Third party companies and individuals may be retained by us to provide to us certain services or products (“Service Providers“), such as to assist us in analyzing how the website is used. These third parties may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. The Service Providers to which Mobilicom provides personal data in connection with the website are: (1) email service providers for email campaigns management; (2) recruiting service providers, in relation to activities on the website related to submission and processing of CV and job applications through the website; (3) marketing automation; (4) analytics tools providers; (5) web page building tools; (6) cloud services; (7) support and maintenance operation tools; (8) Sending push notifications. Our service providers do not have any right to use your personal data collected from the Site beyond what is necessary for the purpose of facilitating their services for us, and are subject to data protection agreements to the extent required under applicable law.

      For some services we use Google Analytics that enables us to provide the services to you. You can check how Google processes your personal data including data from cookies or similar technologies or mobile identifiers information here .

      It’s also important to note that we allow third-party behavioral tracking.
    3. Compliance with the Law: We may disclose your information if we believe it’s necessary in order to comply with the law, such as to comply with a subpoena, regulation or legal request, respond to a government request, to address fraud or security issues, to protect the safety of any person, to enforce our agreements with you; to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing or to protect our own rights or property. If you are located in the EU, we may only do so based on legal requirements specified above of EU authorities. This includes sharing such information with our legal counsels.
    4. Business Transfers: If we are in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be transferred as part of that transaction to a successor in interest and to the applicable legal authorities as well as legal counsels and other professional counsels involved such as accountants, and other officers of the government or of the applicable judiciary instance.
    5. Anonymized Information: We may provide third parties (for their needs, including advertising and tracking) with aggregated but anonymized information and analytics about our customers however, before we do so, we will make sure that it does not identify you.
  7. Data Transfers and Global Processing
    Why Personal Data is Transferred?
    1. The website may be operated in countries other than your own location, and your personal data may be accessed and/or processed from and/or transferred to countries other than your own location. We may do this where data is accessed/processed:
    2. By our service providers, for the purposes we specified above under the chapter “How we Share Your Personal Data”.
    3. By consenting to the collection and use of your personal information, you agree to your personal information being transferred and stored in this manner and for the specified purposes. 
    4. Our Legal Basis for performing such transfers across boundaries (when we act as Controllers):
      1. Model Clauses. With some of our processors, we use standard contractual clauses that are binding standards of processing of personal data committed to contractually by third parties processing information for us and on our behalf, such standard clauses are approved by the European Commission.
      2. Consent. In the absence of Model Clauses, Your consent. By using the Site and/or Services, you agree and understand that your information may be transferred from the EEA or other countries in which you may be using the Services, to other countries outside your own location (including outside the EEA), and specifically to the USA. The transfer will be to such third parties as described under “How we Share Your Personal Data”.You agree to such transfer, and you understand that data processed in these countries/regions is subject to different data protection laws, which may sometimes grant lesser degree of protection that the privacy laws and regulations applicable within the EEA for example.
  8. How long we hold your Personal Data
    We retain the personal information that we collect from and about you for as long as it is needed to provide access to the Site or to manage your account. We take reasonable steps to delete the personal information we collect if your registration to use our Site lapses, if you opt out of receiving further communications from us, or if you ask us to delete your information. We may however retain and use personal information as necessary to comply with our legal and regulatory obligations, to resolve disputes and to enforce our agreements, and we may retain and use anonymous and aggregated information for performance reporting and analytic purposes and for product and service improvement.

    You can request that your personal information be deleted by contacting us at [[email protected]]
  9. Marketing Messages
    1. If you have said we can, we will send you marketing messages by email to keep you aware of what we’re up to and to help you see and find our products and services.
    2. You can stop receiving marketing messages from us at any time. You can do this by clicking on the ‘unsubscribe’ link in any email or by contacting us at [[email protected]].
  10. Security of Personal Data
    We are committed to protecting the security of any personal data on our database and network. We use a variety of security technologies and procedures to help protect all personal data from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you disclose.
  11. Data Subject Rights
    1. We would like to make sure you are fully aware of all of your data protection rights. Depending on your location and on the laws that are applicable to you may be entitled to some or all of the following rights:
      1. The right to be informed about how your personal information is being used.
      2. The right to access the personal information we hold about you.
      3. The right to request the correction of inaccurate personal information we hold about you.
      4. In some circumstances, the right to request that we delete your data.
      5. The right to Restrict processing your personal data.
      6. The right to object to processing activities, if the processing is based on our legitimate interest.
      7. The rights to withdraw consent at any time, if the processing is based on consent.
      8. The right to object to processing of personal data for direct marketing purposes.
      9. In some circumstances, the right to request that we transfer or port elements of your data either to you or another service provider – if the processing is based on your consent, and is made by automated means.
      10. The right to file a complaint with your Supervisory Authority.
  12. Children’s Privacy
    This website does not address anyone under the age of 18 (“Children“).
    We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
  13. Changes to This Privacy Policy
    We may change this privacy policy from time to time, to reflect how we are processing your data, including following any regulatory changes or our internal policies.

    If we make significant changes, we will make that clear on the Site or by some other means of contact such as email, so that you are able to review the changes before you continue to use the Site.
  14. How to Contact Us
    We always want to hear from you!

    Please don’t hesitate to contact us at [[email protected]], and we will be happy to answer any questions you may have concerning this privacy policy, deal with your complaint, or help you exercise any of your rights as set out above.